FAQs

1. Do you build the furniture you sell?
Some of it. Having purchased the Wieler Furniture business in December of 2010, of course we sell the furniture made there. As always, we sell furniture from a variety of Mennonite and Amish builders in the Southwestern Ontario area. These builders, in general, do not have (or want!) retail operations. Most of our suppliers specialize in a certain type of furniture item (i.e. chairs, tables) and, as a result, the construction is of high quality and exceptional consistency. 

2. I'd like to have some custom work done but I don't know where to start.
There are several ways to get that unique size, shape, colour or style of furniture you've been looking for. In general, we will need to start from a photograph or a detailed drawing. If you can't provide this, we can often find the "closest match" from a builders' catalogue and adapt the design to suit your needs. 

Feel free to e-mail us your photo or diagram, with as much written detail as you can provide, including the type of wood (oak, pine, maple) and the dimensions. When we have all the necessary information, we will send you a quote for a custom build.

3. I don't see a _____ on your web site. Can I still buy one?
Yes. Our web site, like our showroom, can hold only a fraction of what is available from our builders. We have chosen our "most requested" items to showcase on the site. If you don't see what you're looking for, or if you see something similar but it needs changes to the dimensions, please let us know. We would be happy to provide a quote for custom work. As well, our builders may have an item in their product line (something not pictured on our web site) that will suit your needs. We may be able to e-mail you a photo and dimensional details.

4. Is there a delivery charge?
Yes we do charge for deliveries outside the town of Aylmer. We can do evening deliveries in the local area, but we do not deliver on Sundays. Read about our delivery and shipping policies here.

5. Can I have furniture built in Cherry or Walnut wood?
Yes. In general, most of our builders charge about 25% extra for using cherry or walnut wood, depending on availability and the type of item. Please call for an exact quote.

6. Where are you located?
We are in the very center of the town of Aylmer Ontario. The exact center. The main crossroads. Smack dab in the middle. You can't "drive through Aylmer" without passing our store. Really! 

7. Do you have a payment plan?
No. We're a small business and not set up to extend credit. We require approximately 50% of the purchase price when you order, and the balance upon completion/delivery. You may make incremental payments during the build periods, though.